Memphis Shelby County Schools offers a wide variety of volunteer opportunities for interested adults. Volunteers truly assist in providing the best possible educational experience for all MSCS students. The process to become a volunteer in Memphis Shelby County Schools is convenient and efficient.

If you are a current Memphis Shelby County School employee with an active ID badge, you do not have to go through the volunteer process. For additional information, call us at 901-416-7600.

Follow the steps below to complete the volunteer process:


Step 1: Check with your school to see what specific volunteer opportunities they have to offer. See the Volunteer Service Levels Chart for examples of volunteer positions.


Step 2: Next, go to scsk12.org/face/level3 to begin the online background screening.

  • Must have an official state issued identification card and social security card to complete.  
  • Must not have been convicted of a felony (Policy 4053 Background Checks).


Step 3: Click on the APPLICATION tab to start the online volunteer application.

  • Under Volunteer Function, select the area and appropriate volunteer level [i.e., Level 2 (Supervised Volunteer) or Level 3 (Unsupervised Volunteer).
  • If you need assistance with your online application, please contact 901-416-7600 or email [email protected]


Step 4: Watch the Volunteer Orientation Training Video


Step 5: After Completion: 

  • Once you complete the application, call 901-416-7600 or email [email protected] to schedule a fingerprint appointment if applying for Level 3. 
  • Level 2 Volunteer results return within 2-5 business days. 
  • Level 3 Volunteer results return within 5-7 business days.
  • Approvals are emailed to the email address on-file and the school will have a record of the approval in their Raptor system.